Click on the category to browse FAQs.

• API (2)

  The methods, syntax and language considerations for creating apps using the New Spark Media Platform API
  • What API end point should I use?
  • What is an API Key, and where can I find mine?

• General (4)

  General Questions about New Spark Media.
  • Contacting New Spark Media
  • Requesting Platform Access
  • Where can I find platform status?
  • Where do I login to the Platform?

• Privacy (6)

  Walkthroughs on how to flexibly setup PIPEDA, GDPR, COPPA, an CASL compliance while using the New Spark Media platform and widgets.
  • How can I delete a user's media?
  • How can I delete a user?
  • How can I download media?
  • How can I see user consents in the Platform?
  • How do I create a privacy policy for an Application?

• Technical (8)

  More indepth information about the New Spark Media Platform.
  • Can my content be hosted in specific geographic locations?
  • Configuring Moderation Emails
  • How can I download all my media?
  • How can I get Upload Notification Emails?
  • How can I send my media to the Platform?

• Web Applications (1)

  Information about the Contest and Community white label applications.
  • How can I customize my Application?

• Widgets (7)

  Embeddable applications that you can insert into any web page to start gathering and publishing content quickly – no need for designers or developers.
  
  Upload, Gallery, and Slideshow Widgets include interactive elements such as voting, liking and social sharing.
  • Adding your widget as a Facebook tab
  • How can I embed my widget on a Wordpress site?
  • How do I combine a Gallery and Upload Widget?
  • How do I enable Voting or Uploading on my Gallery Widget?
  • Installing a Gallery Widget